Exploring Electronic Payment System Acceptibility Determinants: A Consumer Outlook

  • Akanksha Upadhyaya Rukmini Devi Institute of Advanced Studies, Delhi, India.
  • Bhajneet Kaur Rukmini Devi Institute of Advanced Studies, Delhi, India.
Keywords: Electronic payment system, e-commerce, online transactions, exploratory factor analysis, B2B, B2C, C2C, e-business

Abstract

The aim of this research paper is to explore the electronic payment system (EPS) acceptability determinants, from the consumer perspective. Exploratory factor analysis has been used to explore the factors based on different statements. The study has been conducted in North-West region of Delhi. Data has been collected from male-female of different age groups by using the questionnaire tool of data collection. For extraction of factors Principal component analyses and Varimax with Kaiser Normalization rotation method was used. The rotated component matrix shows best fitting of items to form a factor. As per the convergence of items, 4 factors were extracted and named. These factors are security concern, Knowledge, awareness and acceptability & convenience which are contributing for acceptability of electronic payment system among the consumers.

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References

[1] M. A. Kabir, S. Z. Saidin and A. Ahmi, “Analysis of factors that influence electronic payment adoption”, Journal of Engineering and Applied Sciences, vol. 12, pp. 6560-6568, 2017.
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[3] H. Treiblmaier, A. Pinterits and A. Floh, “Success factors of internet payment systems”, International Journal of Electronic Business, vol. 6, no. 4, pp. 369-385, 2008.
Published
2018-06-26
How to Cite
Akanksha Upadhyaya, & Bhajneet Kaur. (2018). Exploring Electronic Payment System Acceptibility Determinants: A Consumer Outlook. Journal on Today’s Ideas - Tomorrow’s Technologies, 6(1), 21-27. https://doi.org/10.15415/jotitt.2018.61002
Section
Articles