Exploring Electronic Payment System Acceptibility Determinants: A Consumer Outlook
DOI:
https://doi.org/10.15415/jotitt.2018.61002Keywords:
Electronic payment system, e-commerce, online transactions, exploratory factor analysis, B2B, B2C, C2C, e-businessAbstract
The aim of this research paper is to explore the electronic payment system (EPS) acceptability determinants, from the consumer perspective. Exploratory factor analysis has been used to explore the factors based on different statements. The study has been conducted in North-West region of Delhi. Data has been collected from male-female of different age groups by using the questionnaire tool of data collection. For extraction of factors Principal component analyses and Varimax with Kaiser Normalization rotation method was used. The rotated component matrix shows best fitting of items to form a factor. As per the convergence of items, 4 factors were extracted and named. These factors are security concern, Knowledge, awareness and acceptability & convenience which are contributing for acceptability of electronic payment system among the consumers.
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[2] E. Oney, G. G. Oksuzoglu and H. W. Rizvi, “The determinants of electronic payment systems usage from consumers’ perspective”, Economic Research - Ekonomska Istraživanja, vol. 30, no.1, pp. 394-415, 2017.
[3] H. Treiblmaier, A. Pinterits and A. Floh, “Success factors of internet payment systems”, International Journal of Electronic Business, vol. 6, no. 4, pp. 369-385, 2008.
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Articles in Journal on Today's Ideas - Tomorrow's Technologies (J. Today’s Ideas - Tomorrow’s Technol.) by Chitkara University Publications are Open Access articles that are published with licensed under a Creative Commons Attribution- CC-BY 4.0 International License. Based on a work at https://jotitt.chitkara.edu.in. This license permits one to use, remix, tweak and reproduction in any medium, even commercially provided one give credit for the original creation.
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Journal on Today's Ideas - Tomorrow's Technologies by Chitkara University Publications is licensed under a Creative Commons Attribution 4.0 International License. Based on a work at https://jotitt.chitkara.edu.in |